Information We Collect

When you work with us on your mobile app design project, we collect information that helps us create better user experiences. We're not in the business of collecting data for its own sake—everything we gather serves a specific purpose in delivering quality UX/UI design services.

We don't use invasive tracking methods or collect information we don't need. If there's something we're gathering that doesn't make sense for your project, just ask us about it.

How We Use Your Information

Your information serves three main purposes: delivering your mobile app design project, improving our services, and maintaining our business relationship. We take a practical approach—no mysterious algorithms or hidden agendas.

For project delivery, we use your information to understand your users, create relevant design solutions, and communicate project updates. When we're working on your app's user interface, for example, demographic information about your target audience helps us make informed design decisions.

We also analyze project patterns to improve our design process. This might mean looking at which design approaches work best for different industries or how users interact with various interface elements. This analysis always happens at an aggregate level—we're not scrutinizing individual client behaviors.

For business operations, we use contact information for invoicing, scheduling meetings, and sending project-related updates. We'll occasionally share relevant industry insights or case studies, but only if they add value to your work.

Information Sharing & Disclosure

We don't sell, rent, or trade your information. Period. Your project details and business information stay confidential unless you explicitly agree otherwise or we're legally required to disclose something.

Sometimes we work with trusted partners for specific aspects of a project—user research firms for usability testing or development teams for implementation support. In these cases, partners only receive the minimum information necessary and agree to the same privacy standards we maintain.

We might share anonymized project insights in case studies or industry presentations, but only after removing any identifying information and usually after discussing it with clients first. Your specific business details and design concepts remain confidential.

Legal requirements could force disclosure in rare circumstances—court orders, regulatory investigations, or similar situations. We'd notify you about such requests unless legally prohibited from doing so.

Your Privacy Rights

You have significant control over your information, and we've designed our systems to make exercising these rights straightforward rather than bureaucratic.

To exercise any of these rights, email us at help@tecso.lat with your specific request. We typically respond within five business days and complete most requests within two weeks, depending on complexity.

Data Security Measures

We protect your information using multiple security layers that reflect the value we place on client trust. Our approach combines technical safeguards with careful operational procedures.

Despite these precautions, no system is completely immune to security threats. We monitor for potential issues and have response procedures in place. If a security incident affects your information, we'll notify you promptly with details about what happened and what we're doing about it.

Data Retention & Deletion

We keep your information only as long as it serves a legitimate business purpose or legal requirement. Our retention schedule balances practical business needs with respect for your privacy.

You can request earlier deletion of your information at any time, though we may need to retain certain records for legal compliance or to complete contractual obligations.

Cookies & Website Analytics

Our website uses cookies to improve your browsing experience and help us understand how potential clients interact with our content. We keep this simple and transparent.

Essential cookies handle basic website functions like remembering your contact form information and maintaining secure connections. We also use analytics cookies to understand which content is most helpful and how people navigate our site.

We don't use advertising cookies or share website analytics with third parties for marketing purposes. The information helps us improve our website content and identify potential technical issues.

You can control cookie preferences through your browser settings, though disabling essential cookies might affect website functionality. Most modern browsers provide detailed cookie management options.

Policy Updates

We update this privacy policy when our practices change or when legal requirements evolve. Changes reflect our ongoing commitment to transparent, responsible data handling rather than attempts to expand data collection.

Significant changes are communicated directly to active clients via email, with at least 30 days notice before implementation. Minor updates—like clarifying existing practices or fixing typos—are posted on our website with updated dates.

We encourage reviewing this policy periodically, especially if you're starting a new project with us. Understanding how we handle your information contributes to a more trusting, productive working relationship.